Cloudways vs Nexcess: Which Host is Good For WordPress?

Cloudways Vs Nexcess

Nexcess is a managed content and commerce platform with different optimized hosting solutions for all types of customers. The service ensures excellent speed, security, and scalability dedicatedly its innovative technology to provide customers with consistent online availability. 

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Cloudways is a managed cloud hosting platform created for exceptional experiences. The company delivers a hassle-free hosting service with unmatched performance and reliability to growing agencies and eCommerce businesses. 

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I have studied the two services closely, spending some hours, and tested their performances using advanced testing methods. I will share my findings with you all in this post, and by the end of the post, you should have the most transparent picture of the two services right in front of you. 

Cloudways Vs Nexcess: Performance

1. Server Response Time

The first important test to check the performance of the two services is the server response time test. I tested the server response time of the two hosting services, and my Nexcess site recorded an average server response time of 374 ms. 

However, my Cloudways site had an average server response time of 309 ms. Hence, Cloudways has a leading edge over Nexcess in terms of the server response time even though Nexcess also has an extremely reliable server response time.

Performance

2. Uptime

It is important to check the uptime of the two services to understand how reliable they are, and I tested the uptime of my sites hosted with the two services over 4 months. My Nexcess site had an uptime of 100%, while my Cloudways site had an uptime of 99.99%. Both seem to be reliable enough. However, Nexcess has slightly better uptime than Cloudways.

3. Load Testing

Load testing is another extremely effective way of checking the performance of hosting services. My Nexcess site recorded 76 ms in the Clients Per Test (1000 Clients in 1 minute), 69 ms in the Maintain Client Load (500 Clients in 1 Minute), and 398 ms in the Maintain Client Load (1000 Clients in 1 Minute). 

My Cloudways site recorded 10 ms in the Clients Per Test (1000 Clients in 1 minute), 16 ms in the Maintain Client Load (500 Clients in 1 Minute), and 298 ms in the Maintain Client Load (1000 Clients in 1 Minute).  Hence, you can see that the load testing results for Cloudways look more comparatively more fascinating.

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4. Core Web Vitals

For any site that cares to provide its traffic with an excellent user experience, working on the Core Web Vitals can be very effective. However, before you can improve your Core Web Vitals, it is important to find out the current Core Web Vitals. 

As I tested the Core Web Vitals of the two services, my Nexcess site had a ‘Largest Content Paint' of 0.654 s, a ‘Total Blocking Time' of 0 s, and a ‘Cumulative Layout Shift' of 0. In contrast, my Cloudways site had a Largest Contentful Paint of 0.583 s, a Total Blocking Time of 0 ms, and a Cumulative Layout Shift of 0. Hence, Cloudways has better Core Web Vitals than Nexcess. 

5. Global TTFB

For checking how fast the two hosting services load in different global locations, I tested the TTFB of the two services by pinging them from ten different global locations. My Nexcess site had done well in all the locations except for Sydney wherein the TTFB was more than a second. Nexcess had an average TTFB of 544.15 ms. 

However, Cloudways recorded an even better TTFB in all the ten global locations. The TTFB was exceptionally good in Frankfurt, Amsterdam, London, New York, Dallas, and San Francisco. The host had an average TTFB of 390.15 ms. You can see that Cloudways has better Global TTFB than Nexcess. 

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Nexcess Vs. Cloudways: Features

1. Data Center Locations

Paying close attention to the data center locations of the hosting services is a good practice since you must strive to host your site from the closest server to your target audience. Nexcess has its data centers in 8 different locations across North America, Europe, and Asia-Pacific. 

However, Cloudways has over 65 data center locations across the globe. This means you have more server locations to choose from, and you can easily find your desired data center location. 

2. Control Panel

Control Panel plays a huge role in web hosting and should be easy to use for faster access to important files and options that you may need to manage your hosting account. The Nexcess control panel is called Client Portal which is a custom control panel. The control panel is super easy to use, and users can access Email, MySQL, htaccess, Firewall rules, Cron jobs, Backups, Statistics, and more from one place. 

Cloudways uses a custom control panel with a spotless interface. The control panel is loaded with all the important features comprising server monitoring, a Free built-in cache plugin, 1-Click CDN, server cloning, staging URL, and team collaboration. 

3. CDN

Websites rely a lot on CDNs these days for faster content delivery, and most of the major hosting companies offer this feature for free. Nexcess is no different and offers free CDN on all plans. Nexcess in-built CDN or the Edge CDN offers sites exceptionally fast loading by caching the most frequently accessed files. Besides, it also uses its huge global network to deliver content from the closest location.

Cloudways also has a built-in CDN which StackPath powers. However, unlike Nexcess, Cloudways doesn’t offer a free CDN, and the host charges $1 for every 25 GB of bandwidth. Hence, this gives Nexcess a leading edge over Cloudways for sure. 

4. Staging

Staging is a pretty useful feature that helps you test various modifications on a staging site before deploying them on your live site. Staging in Nexcess is just a matter of one click. Nexcess 1-Click Staging allows you to test changes easily and deploy final changes to the live site. 

Even Cloudways comes with a free Staging feature on all plans. The staging process is straightforward in Cloudways, right from creating a staging site to pushing the changes to the live site. 

5. Backups

Backups play a crucial role in hosting, and without a proper backup, you may lose your website files at any time. As far as the backup system in Nexcess goes, it is pretty reliable, with free automated daily backups stored for 30 days on the off-server. 

The backup system in Cloudways is equally robust, with an automated daily backup stored to an external storage network. However, unlike Nexcess, Cloudways does offer the automated daily backup feature for free.  The host charges g $0.33 per GB of backups and an additional price for more than 1 GB of backups.

6. Security

It is wise to check the security features of a hosting service before choosing it. Nexcess has a rock-solid security system in place for sure with iThemes Security Pro for free on all plans alongside constant server monitoring.

Cloudways has an extremely tight security system and advanced security features such as dedicated firewalls, Let’s Encrypt SSL, IP Whitelisting, Regular Security Patching, Two-Factor Authentication, Bot Protection against DoS, and brute force. Hence, both are pretty reliable in terms of security.

7. Support

Technical difficulties are pretty common in hosting. However, you don’t have to be stuck as long as you have a reliable 24×7 support service to help you. Nexcess has a speedy and friendly support service through 24×7 live chat and phone backed by knowledgeable executives. 

Cloudways also has a very reliable and experienced support team to address the customers’ queries and issues through 24×7  live chat and ticketing. Besides, the host has advanced and premium support add-ons for customers who need even faster assistance.

Cloudways Vs Nexcess – Concluding:

I tried my best to provide you with good clarity on the two services, and I am sure you have gained enough knowledge about the two services now. Even though there is no denying that both Nexcess and Cloudways are reliable services, there are places where one seems to have a leading edge over the other. 

Hence, you have to choose wisely between the two services, depending on what you need the most for your project. Besides, you can always go through the different plans of whichever service you choose and look for the ideal plan for your project. 

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