Closte Reviews 2021: How Good is This Google Host?

Here is my honest review on Closte after using them for last few months. 

In this Closte Review, I've shared the following insights :

  • Overview of Closte platform
  • Speed & Uptime and other fast factors
  • Features & support
  • Pros and cons

Note: This original review published a few years back is updated in 2021 with more clear info on Closte. Without wasting much of your time, let's dive into the review.

Closte Review

What is Closte?

Closte is a managed WordPress cloud hosting powered by Google servers and LiteSpeed Caching with a pay-as-you-go pricing model.

Closte Hosting Review on Performance

To test the performance of Closte, I bought a hosting account with them and launched a WordPress site. Then, I put the site for monitoring, and here are the results of my tests.

1. Server Response Time:

Server response time is the major factor for any hosting company. The site hosted on Closte recorded an average response time of 316 ms. The range is good and on par comparable with hosts like TemplCloudways that provide around ~300 ms faster response time.

2. Uptime

The uptime of the Closte site is 100% throughout our testing period. Just like speed, uptime is also one of the crucial factors, and Closte passed in it.

3. Load Testing

In this test, I did three different load tests to measure the performance. What happens when one of your posts goes viral and unsure whether Closte handles it or not? This test answers your question.

  • Clients Per Test (1000 clients in 1 minute) – In this test, 1000 clients are sent at random times in the test duration.
  • Maintain Client Load (50 clients in 1 minute) – A constant 50 clients will be checking the site throughout the test duration.
  • Maintain Client Load (1000 clients in 1 minute) – The same above test with a high 1000 constant client load to measure the performance. This is our topmost performance test.

In test 1, Closte took 32 ms and processed all requests without any issues.

While test 1 is a simple load test, tests 2 & 3 are the real load testing where the client load will be present throughout the test duration. In test 2, the site recorded an average response time of 415 ms, which is quite poor.

If you check our Fastest WordPress hosting post and compare the data, Closte is the slowest host in handling load.

I was a little bit surprised with the performance as Closte underperforms here and did the test again after some days, and the results are the same.

Closte March Load Test

Again in test 3, the site failed to provide consistent performance, evident from the graph. The test failed after the 40th second.

Here is the comparison results with other affordable managed WordPress hosts.

Host Closte Templ Cloudways
Load Test 1 33 ms 33 ms 10 ms
Load Test 2 418 ms 33 ms 16 ms
Load Test 3 261 ms* 71 ms 268 ms

*test not completed.

Overall, Closte is not the best of all hosts when it comes to performance as there are better alternatives that offer better value for money.

Pros of Using Closte

1. Google Cloud Platform + CDN +DNS

Since Closte runs on the Google Cloud Platform, it offers customers the advantage of choosing from the 23 Datacenter locations, further powered by 142 Google Cloud CDN POP locations. This means users can choose the closest server to deliver their content at lightning speeds to their target audience in any part of the world.

Google Edge Locations

Along with Google Cloud DNS, you have the benefit of a reliable and low-latency DNS which makes delivery even faster. Closte also includes the latest tech like QUIC and Brotli Compression.

2. Closte offers Fastest WordPress Setup

Users can have high productivity while using Closte, and it starts right from setting up your website, which merely takes three clicks. First, all you need to do is decide whether to add a new site or move an existing WordPress site or deploy a site via CloudSnap backups.

Then it would help if you chose the site name & data center. The final step would be modifying the tech stacks like caching plugin, PHP version, etc., and then clicking on deploy. Your WordPress site will be ready to access in a few minutes.

If you are coming from cPanel based hosts, you will completely love how faster the process is, and even among Managed WordPress hosts with custom control panel, I think Closte is just simple yet effective.

3. Free WordPress migration & Staging sites

If you want to transfer a site from your old hosting, you should be able to do it with the greatest ease because Closte offers WordPress migrations at no additional cost. 

Note: You can't do site transfer on your own using any plugins due to Closte limitations. So, their team offers unlimited site migration. Closte also ensures zero downtime during migration. Before adding a new site, you need to choose “Move an Existing site” and provide the login credentials. 

Besides, Closte comes with the Staging sites feature that allows you to clone your live site using a Closte subdomain to test and make various changes to prevent errors. Once you are done making the changes, the changes can be to your production in just one click.

4. Features

Closte upsells nothing and offers the most comprehensive package, which includes

  • Automated backups
  • DDOS Protection
  • WAF security
  • Malware Protection

Web Application Firewall (WAF) is the greatest feature in securing your websites at the server level. Though Closte mentions Malware Protection, I believe it’s just for detection, and you need to take care of removing it.

Cons of using Closte:

1. Unpredictable pricing

It's a love & hate story when it comes to Closte Pricing. Most hosts charge a fixed amount even if you use just 10% of the resources but Closte charges for just what you use. 

This indicates, Closte wasn't aiming to become the #1 profitable host, and all they care about is providing the fastest hosting at 100% transparent pricing. 

While CPU, Memory, Disk Space, Cloudsnap, and DNS charges are the same in every region, the Bandwidth & CDN charges vary by location. These two are the deciding factors in your final billing. 

For example, the China region got 2x higher & the Australian region got 1.6x higher bandwidth charges than default bandwidth charges. Let's do a rough calculation. 

If your target audience is in Australia and the site gets 100GB bandwidth, the estimated bandwidth charges alone will be $18, excluding all other charges.

While the same on Cloudways (Linode or Digital Ocean Sydney Datacenter) would cost just $10, including all charges

Now, for such sites with global visits, I definitely don't recommend Closte. The power of Closte lies in Google CDN, but at the same time, it's the most priced CDN in the world. 

2020 Update: I started using Templ Hosting for one of my sites which comes with the same setup of Closte (Google Compute + Google DNS + Google CDN) with fixed price plans starting from $15 per month (get $30 free credits to get started)

2021 update: I moved this site hostingstep.com to Templ as I get more value for the money spent.

2. Support:

I hope you are already aware of it. Closte provides support via tickets and usually takes a few hours to get a reply.

This was a screenshot from 2017 as I didn't get a chance to raise new tickets. But other users are reporting such delays still exist.

The answers will be 200% straightforward thus feels rude at times, even I got to experience it while working on my client's account. Closte will support their tech setup (hardware & software) but won't help you with what you do inside your WordPress applications.

Closte doesn't hide this fact, and they're transparent on their stands. So, you can't ask their team to fix your WordPress, and if you are not so techie, Closte doesn't suit you, and choosing Templ or Cloudways is the ideal option.

3. Others

You can't use any other third-party CDN services like Cloudflare or StackPath. Closte doesn't have an email service, which is pretty common among Managed hosts. 

This is not a service issue but more of a platform issue. When you check site:closte.com, you can see all the Closte CDN Sub-domains are indexed in Google, exposing the sites hosted with them. I hope Closte fixes the issues in the coming days.

Closte Alternatives

Templ.io – Comes with the same setup of Closte (Google Compute Engine + Google CDN + Google DNS) but with a fixed price of $15/month. You will get superior performance, 24×7 live chat support, free malware removal & restore, speed audit & fix, which you don't get with Closte.

If you're already on Closte and getting billed over $10 per month, then you can try the Templ host plan of $15 per month as it offers better value for money.

Do I Recommend Closte?

Yes,

  • If you want to get started at affordable pricing and
  • Can handle WordPress support on your own.

No,

  • If you're a small business owner or blogger who relies on hosting for support.
  • Sites with high traffic as it doesn't perform well in load tests.
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