NameHero Review 2025 – Rated (6.7/10)
NameHero Hosting: Quick Overview
NameHero offers LiteSpeed-powered WordPress hosting with cPanel integration at reasonable prices. They stand out with NVMe storage, free migrations, and reliable support, but may be limited for high-traffic sites.
Performance Metrics
Pros
- LiteSpeed servers with NVMe storage
- Reliable 99.97% uptime performance
- Full cPanel access included
- Responsive and helpful customer support
Cons
- Load test errors under high traffic
- Lower WPBench score than competitors
- Limited global TTFB performance
- Higher renewal rates after promotional period
Executive Summary: Is NameHero Right for You?
NameHero offers a decent shared hosting powered by LiteSpeed at an affordable intro pricing. Our 12-month test data shows NameHero offers reliable uptime and acceptable TTFB for small to medium range websites but scores below average in load test and WPBench scores. That means, they are not suitable for high traffic website with concurrent visitors and sites with comes with intensive backend workload with many plugins. It includes cPanel, free website migrations, unlimited NVMe storage and a good customer support, make it a decent choice for bloggers and small business websites, but there are better options available.
| User Type | Suitability Score | Key Consideration |
|---|---|---|
| Personal Blogs |
|
Perfect choice for bloggers as they offer decent speed and uptime at an affordable introductory pricing |
| Small Business |
|
Suitable for local businesses with low to medium traffic |
| eCommerce |
|
Turbo plans are recommended for very basic small shops. |
| Enterprise |
|
Not recommended. look for enterprise-grade plans |
| Developers |
|
Good for cleint sites developement, includes all cPanel dev features. |
Key Differentiator
NameHero stands out at offering unlimited NVMe storage, suitable for sites which requires large hosting space on starter plans. It comes with LiteSpeed web server and caching, followed by site migrations and 24/7 customer support.
In a Sentence
NameHero delivers a decent choice of hosting for small bloggers and business sites who require a decent performing shared hosting at an affordable price to get started.
Our Testing Approach
At Hostingstep, We conduct long term testing to measure the real performance of web hosting companies. All hosts, including NameHero, go through five different testing protocols.
TTFB & Uptime Monitoring
- Tool: Pingdom synthetic monitoring
- Frequency: Every 60 seconds (525,600 checks/year)
- Locations: 22 North American regions
- Metrics: Response time (TTFB), uptime percentage
This continuous monitoring provides real-world performance over time, not just random testing time periods.
Load Testing
- Tool: Loader.io
- Protocol: 0-100 concurrent users over 60 seconds
- Metrics: Average response time, error rate
- Frequency: Monthly stress tests
These tests showcase how NameHero handles traffic spikes and whether it actually handles the load without any issues.
WPBenchmark Testing
- Tool: WPBenchmark plugin
- Metrics: CPU, memory, file system, database
- Scoring: Standardized 10-point scale
- Frequency: Quarterly benchmarks
These benchmarks evaluate the hardware performance of NameHero hosting.
Global TTFB Testing
- Tool: SpeedVitals
- Coverage: 40 worldwide locations
- Regions: North America, Europe, Asia, Australia
- Metrics: Region-specific response times
Got sites with international traffic? We test our NameHero test site from 40 global locations to see if they are fast enough for your visitors.
Standardized Test Environment
- Platform: WordPress with identical installs
- Theme: Twenty Twenty-Four
- Plugins: Litespeed caching plugin, Rank Math, Contact Form 7
- PHP Version: 8.1 across all tests
All our test sites including NameHero are tested using the same test bench for fair comparisons.
Long-term Data Collection
- Duration: Minimum 12 months of testing
- Data Points: Over 500,000 tests per host
- Baseline: All hosts purchased independently
- Updates: Quarterly reviews of all metrics
We include standard 12-month data collected over a year (Jan – Dec) of the previous year and latest Q1 (Jan – Mar) data for better performance identification.
The Hostingstep Difference
Unlike many review sites that rely on short-term unverifiable tests or affiliate relationships, our methodology-backed test bench setup ensures standardized performance data collection across all hosts including NameHero using our test sites. We independently purchase hosting accounts (access our invoices), deploy standardized test sites, and conduct performance monitoring 24/7, 365 days a year. This approach brings you the most accurate real-world performance data that users expect to know about the company.
NameHero Verified Performance Data
TTFB Response Time
Q1 2025: 467ms (Average)
43,800 data points from 22 locations
Uptime Performance
Q1 2025: 99.94% (Strong)
52 mins downtime over 7 outages
Load Test Results
Testing Protocol: 0-100 concurrent users over 60 seconds
Error Rate: Failures occurred at higher traffic levels
Compared to Average: Below industry average for same-tier plans
WPBench Score
Global TTFB
Performance Rating Scale
NameHero vs. Top Competitors
Based on Google search data, we’ve picked the following hosts which are constantly getting compared with NameHero. All performance metrics shown below were collected during the same 12-month period using identical WordPress test environments on similarly priced entry-level plans to ensure a fair comparison.
Performance Comparison
Click on any column header to sort the table.
| Host ↓ | TTFB ↕ | Uptime ↕ | Load Test ↕ | Global TTFB ↕ | WPBench ↕ | Overall ↕ |
|---|---|---|---|---|---|---|
| NameHero |
|
|
|
|
|
6.7 |
| Hostinger |
|
|
|
|
|
8.1 |
| SiteGround |
|
|
|
|
|
7.2 |
| Bluehost |
|
|
|
|
|
6.9 |
Competitor Analysis Summary
When NameHero is compared with its competitors, it shows a mixed performance scores. While NameHero offer on par uptime when compared to Bluehost, there are still two hosts Hostinger and SiteGround which offer better 99.99% uptime. THe load handling score is below average yet their competitors handled all the load perfectly without any issues. The global TTFB again, Bluehost offers better score because of its CDN presence. Then comes WPBench score where Hostinger scores big.
If you are looking for a better data backed alternative to NameHero, consider the below options defined by data:
Hostinger
It offers Superior WPBench score (8.0/10), better global TTFB performance, and near perfect uptime at a similar introductory pricing and cheaper renewal pricing too. If you dont care about load handling score, Hostinger is the greatest fitting alternative host to NameHero.
Visit HostingerBluehost
It offers Cloudflare CDN with Argo routing for faster page load times. As a result, Bluehost sites offers fastest TTFB performance compared to NameHero. With similar priced plans, Bluehost scores big compared to NameHero.
Visit BluehostSiteGround
If offers the highest WPBench score (8.3/10) with excellent uptime. However, they are not worth being a great replacements due to their pricing and below average performance.
Visit SiteGroundNote: All hosting providers were tested with identical WordPress installations and configurations to ensure fair comparisons.
NameHero Key Features Analysis
Control Panel Experience
Notable Tools
- Complete cPanel access
- Softaculous – One-click script installer
- LiteSpeed Cache – Server-level caching
What We Liked
cPanel comes with all the features with no limitations, makes it an easy choice for beginner friendly website owners.
What Could Be Improved
The cPanel interface can be outdated to work with some advanced features.The company can aim to bring most used features inside their account dashboard like we seen on GreenGeeks.
Server Infrastructure
Performance Technologies
- LiteSpeed Web Server – High-performance server
- NVMe Storage – Faster than traditional SSDs
- Quic.Cloud CDN – Content delivery network
- MariaDB – MySQL-compatible database
What We Liked
LiteSpeed web server and caching combined with NVMe storage. Quic.Cloud CDN can be activated via plugin.
What Could Be Improved
Limited data center options with no integrated CDN support could impact customers with global user traffic. The hardware resources (reflected in low WPBench scores) suggest the starter plan comes with limited CPU/RAM resources.
Customer Support
Support Response Times
What We Liked
The 24/7 live chat support is great with knowledgeable engineers. They had good WordPress expertise and were able to resolve my made up technical issues.
What Could Be Improved
Weekend ticket response times were noticeably slower than weekdays.
Backup System
Restoration Testing
- Full site restoration: ~15 minutes
- Partial restoration: Yes, file-level
- User interface: Standard cPanel backup manager
What We Liked
NameHero uses JetBackup which is a solid backup system for cPanel based sites
What Could Be Improved
There is only one day of backup retention available. This is pretty low for shared hosting service. cPanel accounts larger than 20GB or 100,000 inodes wont’t get that one day free backup too.
Email Features
NameHero incldes email hosting with standard features through cPanel. The emails can be accessed via Roundcube, Horde, and SquirrelMail interfaces.
Email Sending Limits by Plan
| Plan | Email Sending Limit (Per Hour) |
|---|---|
| Starter Cloud | 50 |
| Plus Cloud | 50 |
| Turbo Cloud | 350 |
| Business Cloud | 350 |
Email Strengths
- Full POP3/IMAP support
- Basic spam filtering included
- Easy setup with mobile devices
Email Limitations
- Low sending limits on basic plans
- Advanced filtering only on Business plan
- No built-in email marketing features
Migration Experience
Free Migration Service
NameHero offers free website migrations for new customers with up to 10 accounts.
Our Migration Test Results
- Total Migration Time: Completed in approximately 24 hours
- Process Complexity: Required submitting a support ticket with previous hosting details
- Downtime During Migration: Minimal, less than 10 minutes
- Post-Migration Issues: None detected, site functioned normally
What We Liked
The migration service was handled by the support team post sharing my credntials. All the migration happened without asking any queries on my end. Post migration, the site worked with no issues.
What Could Be Improved
The free migration works only up to 10 cPanel accounts.Your compressed file size from existing host should not exceed 1GB. Also, the free site transfer should be used within 30 days, post that, there will paid charges which makes the host puts too much of restrictions.
NameHero Hosting Plans and Pricing
NameHero offers four different WordPress web hosting plans differentiated by server resources. Take a look at the complete NameHero pricing and it’s 3-year cost of ownership.
| Feature | Starter Cloud | Plus Cloud | Turbo Cloud |
|---|---|---|---|
| Initial Price |
$2.24
per month
|
$3.89
per month
|
$5.99
per month
|
| Renewal Price |
$8.95
per month
|
$12.95
per month
|
$19.95
per month
|
| Websites |
1
|
7
|
Unlimited
|
| Storage |
Unlimited NVMe
|
Unlimited NVMe
|
Unlimited NVMe
|
| Bandwidth |
Unmetered
|
Unmetered
|
Unmetered
|
| CPU Cores |
1
|
2
|
3
|
| RAM |
1 GB
|
2 GB
|
3 GB
|
| Inodes (Website Files) |
250,000
|
250,000
|
500,000
|
| Free Domain |
|
|
|
| Free SSL |
|
|
|
| Security Suite |
|
|
|
| LiteSpeed w/Turbo |
LiteSpeed
|
LiteSpeed
|
LiteSpeed w/Turbo
|
Hidden Costs & Add-ons
- Domain Registration: $14.95/year (first year free with Turbo plans)
- Domain Privacy: $9.95/year (not included)
- SSL Certificate: $0 (included in all plans)
- Dedicated IP: $30/year (optional)
Money-Back Guarantee
The money-back guarantee covers the hosting service only. Domain registration fees are non-refundable once the domain is registered. Refunds are processed within 3-5 business days to your original payment method.
3-Year Total Cost of Ownership
| Plan | Year 1 | Year 2 | Year 3 | 3-Year Total | Monthly Equivalent |
|---|---|---|---|---|---|
| Starter Cloud | $51.78 | $107.40 | $107.40 | $266.58 | $7.40 |
| Plus Cloud | $71.58 | $155.40 | $155.40 | $382.38 | $10.62 |
| Turbo Cloud | $86.83 | $254.35 | $254.35 | $595.53 | $16.54 |
| Business Cloud | $122.83 | $374.35 | $374.35 | $871.53 | $24.21 |
* Prices include domain registration ($14.95/year) and domain privacy ($9.95/year) where relevant. All prices calculated based on 36-month initial term with standard renewal rates.
Pricing Verdict
NameHero offers competitive pricing on par with other shared hosting providers. There is a maximum of 75% Off on starter plan and up to 70% Off on all other plans. However, the renewal prices are higher and not value when compared with its competitor.
Their Turbo plan offers the best value considering the 500,000 inodes with reasonable pricing. Whatever the features they offer, the deep limiations on single day backup rentention is not an ideal choice for website owners and we don’t recommend the same.
NameHero vs. Top Competitors
How does NameHero stack up against other popular hosts that users frequently consider? We’ve compared key metrics, features, and pricing to help you make an informed decision based on our extensive testing of each provider.
| Factor | NameHero | Hostinger | GreenGeeks |
|---|---|---|---|
| Starting Price |
$2.24/mo
(renews at $8.95/mo)
|
$2.99/mo
(renews at $3.99/mo)
|
$2.95/mo
(renews at $12.95/mo)
|
| Uptime |
99.97%
(last 12 months)
|
99.99%
(last 12 months)
|
99.96%
(last 12 months)
|
| Avg. Response Time |
452ms
Average
|
443ms
Average
|
395ms
Elite
|
| Support |
24/7 Chat & Ticket
Limited phone hours
|
24/7 Chat & Ticket
No phone support
|
24/7 Chat & Ticket
Phone support available
|
| Server Technology |
LiteSpeed with NVMe
|
LiteSpeed with SSD
|
LiteSpeed with SSD
|
| Control Panel |
cPanel (Included)
|
Custom Control Panel
|
cPanel (Included)
|
| Server Performance (WPBench) |
3.4/10 (Below Average)
|
8.0/10 (Strong)
|
5.1/10 (Average)
|
| Load Test |
141ms with errors
|
256ms
|
26ms (Elite)
|
| Free Domain |
On higher plans only with over 2-year billing
|
Yes (All Plans)
|
Yes (All Plans)
|
| Overall Rating |
6.7/10
Average
|
8.1/10
Strong
|
7.8/10
Strong
|
| Visit Website | Visit NameHero | Visit Hostinger | Visit GreenGeeks |
Key Differences Explained
The most significant difference between NameHero and its competitors comes in performance scores. While NameHero offers 99.97% uptime, Hostinger beats them with 99.99% score. The average response time of GreenGeeks is much better compared to both NameHero and Hostinger. There comes load test results where GreenGeeks is 10x faster at handling the traffic spikes. The introductory pricing are not much different with all these hosts starts between $2-$3/month.
NameHero and GreenGeeks use cPanel while Hostinger comes with thier own hPanel which is much better than cPanel. There is no learning curve involved. All the three hosts uses LiteSpeed server and caching. Hostinger offers their own Hostinger CDN while other two doesn’t offer any integrated CDN solutions.
When to Choose NameHero Over Competitors
- You prefer to use cPanel over Hostinger’s hpanel
- You value the combination of LiteSpeed technology and NVMe storage
- You need phone support (which Hostinger doesn’t offer)
- You’re running a low-to-medium traffic blog or small business site
When to Choose a Competitor
- Choose Hostinger: For better performnace at similar or lower intro and renewal price. Plus, you will get 30 days backup retention with no restrictions on site migrations.
- Choose GreenGeeks: For the fastest TTFB response times (395ms) and exceptional load handling capabilities (26ms).
- Other Alternatives: For more affordable options with good performance, consider Hosting.com or Cloudways, both of which offer flexible solutions with different pricing models and performance profiles.
Data sources: Performance metrics based on Hostingstep’s continuous monitoring over 12 months. Pricing information accurate as of May 2025.
NameHero: Detailed Pros and Cons
What We Liked
Reliable Uptime Performance
NameHero delivers a consistent uptime score of 99.97% during our last 12-months testing period. There are similar shared hosts with better uptime but still NameHero scores good and their uptime is within thier guarnateed SLA range of 99.9%.
LiteSpeed with NVMe Storage
NameHero includes the best LiteSpeed technology combined with NVMe storage for better speed. The LiteSpeed caching can be activated at a single-click, offering speed out of box.
Full cPanel Access Included
NameHero includes cPanel on all its plans. Companies are moving towards custom control panel but if you like cPanel, NameHero offers it for you.
Good Customer Support
The NameHero support quality exceeds my expectation. The added phone support is great for customers who preffers to speak over to solve issues instead of live chat. The ticket system is well organized with easy to access portal via account dashboard.
Free Migration Service
NameHero offers a free migration service at no additional cost. Their team handled my site migration without any hassles with minimal downtime.
Limitations to Consider
Below Average Server Performance
NameHero’s WPBench score of 3.4/10 is significantly lower than all other hosts we’ve tested so far. This indicates NameHero adds high limiations on its servver offerings. This makes the site to load slow during traffic spikes, which in turn results in not choosing their plans for sites with high real time traffic.
Load Test Issues
The load test with 100 concurrent users, faced 4xx/5xx errors, showing the server struggles under higher traffic.
Steep Renewal Prices
The introductory pricing is low and the renewal prices are higher, just like every other shared hosting companies in the industry. However, comparing the performance to its pricing, we are not satisifed with the limited performance scores.
Limited Data Center Locations
With only two data center locations (Lenexa, KS and London, UK), NameHero offers lesser options than competitors.
Resource Limitations on Entry Plans
The Starter Cloud plan with just 1GB RAM and 1 CPU core is underpowered compared to industry standards.
NameHero: Final Verdict
NameHero offers a decent hosting service for WordPress sites. They are ideally suitable for small websites and bloggers and not more than that. It includes decent uptime and below average performance scores. There are several limitations across the product line up with one-day backup rentention and limited free migrations. Their customer support is great and includes phone support which looks great for few.
Our last 12-month data reveales NameHero’s limited performance. The WPBench score (3.4/10) is low and load testing has got up with errors indicating, they are not best capable to handle the traffic spikes.
Overall, NameHero is a decent choice but there are several similar priced alternatives like Hostinger and GreenGeeks which offers better performance, perks and pricing. We have no solid reason to recommend NameHero.
Key Takeaways
NameHero delivers decent uptime score with good customer support but falls in performance benchmarks compared to its competitors.
Load testing shows NameHero struggles under high traffic, making it unsuitable for high traffic websites.
The Turbo Cloud plans offers the best value yet, we feel, NameHero should match their offering with its competitors which are using the same tech stacks.
Included cPanel, LiteSpeed server, and limited free migrations are solid features, but competitors like GreenGeeks and Hostinger offer better overall performance.
Who Should Choose NameHero
- Personal Bloggers with low traffic requirements who want a decent hosting with good support.
- Small Business Owners running simple websites who prefer traditional cPanel and require phone support.
- WordPress Beginners looking for an affordable price to get started with decent performance offerings.
Who Should Look Elsewhere
- High-Traffic Websites should consider GreenGeeks or WP Engine for better load handling.
- eCommerce Store Owners choose host like Kinsta which offers highets WPBench score and also fast load handling.
- Global Businesses choose hosts which offers CDN with Edge caching for fastest global reach.
- Budget-Conscious Users could find better value with Hostinger, which offers similar features with lower renewal prices and better performance.
Methodology Transparency
At Hostingstep, we believe transparency in our review methodology is essential for maintaining reader trust. Here’s exactly how we tested NameHero and the complete details you need to know.
Testing Period
- Initial Purchase: January 2024
- Test Duration: 15 months (Jan 2024 – Mar 2025)
- Last Data Collection: March 31, 2025
- Review Updated: May 2025
We commit to quarterly updates on NameHero reviews based on latest performance monitoring data, ensuring our review remains the most accurate on the internet.
Test Environment
- Plan Tested: Turbo Cloud ($5.99/mo)
- WordPress Version: 6.4
- Theme: Twenty Twenty-Four
- PHP Version: 8.1
- Caching: LiteSpeed caching plugin
- Content: Standardized posts, pages, and images
We use identical test environments across all hosting providers to ensure fair and meaningful comparisons.
Testing Tools & Methodology
- Uptime Monitoring: Pingdom (60-second interval checks)
- TTFB Testing: Pingdom (North America) & SpeedVitals (Global)
- Load Testing: Loader.io (0-100 concurrent users over 60 seconds)
- Server Benchmarking: WPBenchmark plugin (v4.2)
- Feature Testing: Manual verification by our technical team
All performance metrics are verified through multiple testing sessions to ensure accuracy and account for normal variations in hosting performance.
Ethics Statement
This review was conducted independently without input from NameHero. We purchased our hosting account as a regular customer at regular pricing to ensure we received the same website plan as any customer.
While we use affiliate links that may generate commissions, our ratings and recommendations are never influenced by potential earnings which can be verified by yourself. Our testing methodology remain consistent across all providers, regardless of affiliate relationships.
Hostingstep is committed to editorial independence and transparency. All our top recommended hosts are purely based on data and not affected by any external factors.
Our Commitment to You
We commit to update this NameHero review regularly with fresh data and insights as NameHero evolves. Our last data collection was completed on March 31, 2025, and next update will be at the end of June 2025. If you have questions about our methodology or custom requirements not covered in this review, please contact our editorial team at info@hostingstep.com.
Frequently Asked Questions About NameHero
We’ve listed the answers to the most common questions about NameHero based on our extensive testing and user feedback.
Is NameHero good for WordPress hosting?
NameHero is a decent choice for small WordPress sites. It comes with LiteSpeed tech stack and cPanel to manage your sites. However, they are not the perfect choice for WordPress sites as they are lacking on performance front like TTFB and load handling. For growing sites, we don’t recommend NameHero as the good option.
How does NameHero’s uptime compare to other hosting providers?
NameHero delivers 99.97% uptime, within their uptime SLA range. However, there are similar priced hosts like Hostinger offering 99.99% uptime, so NameHero should improve their stability.
What is the difference between NameHero’s hosting plans?
NameHero offers four plans which differs based on server resources:
- Starter Cloud ($2.24/mo): 1 website, 1GB RAM, 1 CPU core, 250K inodes, no free domain.
- Plus Cloud ($3.89/mo): 7 websites, 2GB RAM, 2 CPU cores, 250K inodes, no free domain.
- Turbo Cloud ($5.99/mo): Unlimited websites, 3GB RAM, 3 CPU cores, 500K inodes, free domain.
- Business Cloud ($8.99/mo): Unlimited websites, 4GB RAM, 4 CPU cores, 500K inodes, free domain.
All plans include LiteSpeed web server, unlimited NVMe storage, unmetered bandwidth, free SSL, and cPanel.
Does NameHero offer free website migrations?
Yes, NameHero offers free website migrations for all new customers with up to 10 cPanel accounts. The migration requests should be claimed within 30 days of account opening.
How good is NameHero’s customer support?
NameHero’s customer support is one of its stronger features. They offer 24/7 support via live chat and ticket systems, with phone support during (9 AM – 5 PM CST). During our testing, live chat responses averaged 5-7 minutes, while ticket responses typically came within 1-3 hours.
Is NameHero suitable for eCommerce websites?
This review was last updated on May 2025 based on our continuous testing.
Have a specific question not covered here? Contact our editorial team.
Hi, there.
Thanks a lot for your review.
I have a question, I want to use namehero, but because I am running a local Sydney business, my business website firstly need to cater to Sydney locals, and then Australia/globally.
When I browse namehero.com, I do find it a bit of a lag when opening new pages.
Does that mean namehero will not be a good option for me?
Hi Eric. If your target audience is from Sydney, then Namehero won’t be a good option as they don’t have a data center in Australia. Pick a host with AU data center which is good for both audience and SEO rankings. Pick ChemiCloud which has got Sydney location and it’s server specs is similar to Namehero (LiteSpeed, affordable pricing).